Password reset problem

Pls, I need help. Royalq logged me out and I tried to login to my account, but I got password error prompt. I tried resetting my password with security questions and answers but I was prompted again that my answers were wrong after repeated trial. It’s been over 5 days now and I can’t access my RoyalQ account. I ve sent numerous mails without response. Pls I need help asap.